Thanks to the vision of an English entrepreneur who foresaw the thriving betting industry, another British operator emerged in the early 2000s. Bet365 Group Limited was established, and its growth exceeded expectations, expanding beyond sports betting to encompass a diverse range of offerings, including casino games and poker.
In 2014, Bet365 made its way to Ireland, acquiring a license to operate its online casino on our shores. The license was granted to Hillside (New Media Malta) Plc, a management company based in Malta, under concession no. 15253 issued by the Customs and Monopolies Agency (AAMS). AAMS, responsible for monitoring remote gaming operators, oversees the activities of Bet365 and other similar platforms.
I must comply with sector directives and regulations as a dealer. It is crucial to pay particular attention to responsible gambling, ensuring that only adults are allowed to play, and prioritizing player safety. To ensure the safety of players, a 128-bit encryption system, provided by Thawte, a well-known digital certification company, is in place. If you wish to learn more about these aspects of gambling, you can explore the various links scattered throughout the website.
Bet365 has created a specific procedure called "Identity Verification" to ensure the activation of your gaming account after registration. The process is quite straightforward. Firstly, you need to access the online form provided by Bet365. Secondly, fill in all the necessary fields with your personal information, making sure to include your tax code. Then, proceed to choose your login credentials and a numeric code for contacting the Bet365 casino. It is important to note that your gaming account will only be fully activated after the verification process as a new user, which entails sending a copy of your identification document in accordance with the law.
Bonuses and promotions
Instead of enticing new players with a plethora of lucrative bonuses, the Bet365 casino seems to adopt a more modest approach in terms of promotions. Rather than showering newcomers with extravagant rewards, Bet365 has opted to reward its users consistently throughout their entire casino experience.
The lack of a registration bonus may initially confuse some individuals, as it necessitates making a monetary deposit to truly explore the casino's offerings. Nevertheless, there is no need to lose hope, because new users are provided with a Welcome Bonus of 100% up to €100. Although this bonus may not be as extravagant as others found online, it is certainly more achievable in terms of converting it into real winnings.
Let's delve into the details and carefully consider the advantages of this bonus, which has the potential to significantly boost our gaming funds stored in our personal account. When we initiate our initial deposit of real money into our gaming account, transferring a minimum of €10 for a gaming session, a pop-up window will promptly appear on the screen, giving us the crucial decision to either accept or decline the enticing welcome bonus. It's important to note that if we opt to decline, we will forfeit the opportunity to acquire this bonus altogether. However, if we choose to embrace this opportunity, we will have the privilege of unlocking the bonus amount, which is capped at €100, through a progressive three-step process.
The bonus amount will be paid in three installments: 20%, 30%, and 50%. Only after meeting the wagering requirements of 20 times the amount of each installment, the respective sums will be credited. Once the requirements are met, it is enough to play each installment once in order to withdraw the bonus sums. It's important to note that bets placed during this phase count towards meeting the requirements for the other installments. However, not all games contribute equally to satisfying the requirements, as the contribution percentages range from 5% to 100%, with some games not counting at all. The bonus must be converted within 30 days from the first money transfer.
After careful consideration, I must say that this welcome bonus possesses the advantage of being more easily attainable and accessible compared to its counterparts. Bet365 Casino boasts a variety of additional promotions, including loyalty programs that have a month-long expiry period, as previously mentioned.
As soon as you open a gaming account, the Loyalty Program becomes the top priority. It grants access to various game bonuses as you progress through different levels. Your level is determined by the Comp Points you earn by placing bets on casino games. The bonuses increase as you climb higher levels, with a maximum value of €1,500. However, to withdraw the bonus amount as cash, you must fulfill specific wagering requirements outlined in the bonus Terms and Conditions available on the website. These requirements are clearly stated and have been mentioned earlier.
I always keep in mind that bonuses are allocated to a dedicated Bonus Account, distinct from the actual gaming account. The reason behind this separation is that bonuses cannot be immediately cashed out, instead, they can only be used for placing bets on games. Nonetheless, it is feasible to withdraw any winnings acquired from these wagers once they have been transferred to the gaming account.
Deposits and withdrawals
In order to place bets on our preferred games, it is essential to ensure that our gaming account is initially funded with actual currency. Subsequently, if we are fortunate, we may augment our account with any winnings we acquire. Nevertheless, it is typically necessary to transfer additional funds in order to continue participating in game betting. Bet365 casino presents a variety of deposit methods, encompassing well-established online payment options among others.
Every need is satisfied with perhaps one of the most comprehensive lists of available payment methods in this case. You have the option to use a variety of credit/debit cards, including rechargeable VISA/Maestro/Mastercard. There are also electronic wallets such as PayPal, Skrill, and Neteller, along with the new and convenient Apple Pay. If you prefer vouchers, you can utilize Paysafecard and Neosurf. For a virtual prepaid card, Entropay is available. Additionally, there are classic bank transfers through Bank Wire, Fast Bank Wire, and Skrill's Online Bank Transfer. And if you prefer the traditional method, there's even the option of bank/cashier's checks. Deposits are free and immediate, with limits ranging from €5 to €150,000, except for the classic bank transfer and check. There's no denying that every payment need can be met.
Withdrawals, on the other hand, present a more limited range of options. It's important to note that in order to withdraw any winnings or previously played funds, your gaming account must be active, which means you'll have to provide a copy of your ID document upon registering at the casino. The available withdrawal methods include credit/debit cards, as previously mentioned, as well as PayPal, Skrill, and Neteller. Additionally, you can also choose to withdraw funds through Entropay, Paysafecard, Bank Wire, or check. Typically, withdrawals are processed using the same payment method used for deposits, unless you opt for a bank transfer. The withdrawal limits can range anywhere from €5 to €70,000. The processing time will vary depending on the chosen method, with Neteller being the quickest option at a minimum of 12 hours, while a check can take anywhere from 5 to 28 days. For a detailed and accurate list of payment methods, it is advisable to consult the Banking section of the Bet365 casino.
Payment methods
Minimum maximum
Accreditation
Minimum maximum
Accreditation
Visa
At the issuer's discretion, the amount of €6 can be determined.
Instant
Unlimited access: up to €48,000 daily.
2-5 working days
MasterCard
At the issuer's discretion, it costs €6.
Instant
Unlimited possibilities - Reach out to the issuer of your card.
N/A
Post office pay
€6-At the discretion of the issuer.
Instant
No restrictions - up to €2000 daily.
2-5 working days
pay Pal
€6-At the discretion of the issuer
Instant
N/A-5 daily withdrawals
12-24 hours
Skrill
€10-Subject to the issuer's discretion
Instant
€0-N/A
12-24 hours
Neteller
€15-At the discretion of the party responsible
Instant
N/A-5 daily withdrawals
12-24 hours
Paysafe card
At the discretion of the issuer, the amount of €10 may be determined.
Instant
N/A-N/A
N/A
Master
€6-As determined by the entity in control.
Instant
Reach out to the card issuer to explore the possibilities without any restrictions.
N/A
Bank
At the issuer's discretion, a fee of €15 may be applicable.
2-5 working days
€15-No limit
2-5 working days
Gaming software
Bet365 Casino has successfully achieved its goal of creating a robust and enjoyable online gaming experience by partnering with reputable software developers. The core of any online casino lies in its software, which governs the mechanics and overall functionality of the games. Similar to the importance of a solid foundation in a house, reliable and high-quality software is essential for an online casino to thrive. In order to ensure this, Bet365 Casino has entrusted various professional game software developers with the task of creating both the platform and the games featured on their website. With this careful selection process, Bet365 Casino guarantees a top-notch gaming experience for its players.
Playtech and Microgaming, two undisputed leaders in the industry, have a strong presence on the casino site. They are responsible for the excellent graphics and smooth gameplay of most games. NetEnt, Play'nGo, and Blueprint Gaming are other providers that contribute to this aspect. Thanks to their work, we have the option to play in browser mode or download and install dedicated casino software on our computers while connected to Bet365. Opting for the software can be beneficial in avoiding any delays caused by a slow internet connection. Rest assured, the Bet365 casino is compatible with both Windows and Mac OS X operating systems.
If we're unsure about which game to bet our real money on, the Demo mode comes in handy. By clicking on the corresponding option in the game window, we can access it without much delay. This allows us to try out almost every game for free, using the virtual funds that are provided. In general, the availability of games is prompt, and the Demo mode serves as a useful tool for decision-making.
In our esteemed casino, we offer a wide variety of classic games that are sure to please any avid player. From the timeless allure of Slots, to the thrill of Roulette and Blackjack in their many enticing variations, we have it all. Additionally, we provide the opportunity to indulge in the elegance of Baccarat and the strategic challenges of Casino Hold'em tables or our 7 and a half. And for those who enjoy the allure of Video Poker, we offer a plethora of engaging versions to choose from.
Slot Machines
The world of gaming establishments is always well-stocked, with a dedicated section that pays homage to its timeless presence. Just the mention of reels and symbols is enough to evoke a familiar sense of excitement in every player. The slot machine, while remaining true to its defining characteristics, has gained a renewed vigor with the introduction of microchip technology. This advancement has allowed it to spread its influence across the globe, surpassing the limitations imposed by its physical and mechanical construction.
Of course, physical slot machines still exist in real casinos and other suitable locations, but one must embark on a journey to reach them. On the other hand, by accessing an online casino, we have the convenience of placing bets, spinning the reels, and, if luck is on our side, winning, all without lifting a finger. It may seem effortless, but it is the price we pay for the comfort of experiencing the same emotions as a real slot machine, all from the comfort of our own homes.
With just a flick of a finger on the keyboard, we can place our bets and set the reels into motion. It's as simple as that. The variety of slot machines available at Bet365 casino is extensive, thanks to the creative themes developed by the talented game developers. Their attention to detail in graphics, captivating soundtracks, and enviable gameplay fully engage the players.
The best creations from these software giants are at our disposal, providing us with an ultimate gaming experience with every spin of the reels and every thrilling bet. The presence of jackpot slots is almost a given, with the potential to award players with substantial sums of money at any given moment. We're talking about hundreds of thousands, and even millions of euros, as demonstrated by the Gladiator Jackpot slot.
At Bet365, we can find slots in two dedicated sections. One is specifically dedicated to slots in the Casino section, while the other can be found in the Games section of the main menu, offering a selection of more specific slots, including both Premium and Bonus options. Among the many options available, we can mention popular titles such as Jackpot Giant, Da Vinci's Vault, Justice League, Frankie Dettori's Magic Seven, Football Carnival, Halloween Fortune, the Age of Gods series, the Batman 60s series, Starburst, Gonzo's Quest, Game of Thrones, The 100,000 Pyramid, and many others.
Live Casino
Experiencing the thrill of sitting at an actual table, watching the cards being dealt or the ball landing on the roulette wheel, is a desire shared by many gamblers. Unfortunately, for most, this remains an unattainable dream. However, there is a solution that can make this dream a reality. By connecting to the Bet365 Live Casino, players can immerse themselves in the excitement and adrenaline of participating in games in a real casino.
Thanks to the advancements in video streaming technology, the quality of real-time streaming has reached new heights, offering high-definition visuals that fully engage the players. Gone are the days of simply staring at graphics on a screen; now, players can dive into the authentic atmosphere of a real gaming room. Interacting with a live dealer, who is a flesh-and-blood person, adds an electrifying element to the experience.
In the Live section of the Bet365 casino, players have the opportunity to choose from four thrilling games: Roulette, Blackjack, Baccarat, and Casino Hold'em. Each game is hosted by professional dealers who bring their expertise and professionalism to the virtual table. The level of immersion and excitement that this live experience offers is beyond imagination.
If you've been yearning for the thrill of playing in a real casino, the Bet365 Live Casino is your ticket to making that desire come true. Don't hesitate to give it a try and indulge in the unique experience it offers.
Mobile casinos
The constant advancement in mobile device technology has greatly expanded the opportunities for us to maintain a reliable internet connection even when we are not at home. This presents a wonderful chance to continue enjoying the games we were playing before leaving the house. The best part is that we can do this without any difficulties, as we are no longer bound by time or location constraints.
Accessing the Bet365 casino is a breeze with your smartphone or tablet. Just connect to the internet and open your preferred browser. Use the same login details as your computer and immerse yourself in the world of online gambling. Feel the exhilaration of betting with real money or effortlessly manage your gaming account. Don't worry about missing out on bonuses and promotions – they are all available on the mobile version too. To see the range of games on offer, simply visit the casino's website.
As mentioned in the frequently asked questions section of the guide, it is important to note that there is no requirement to download any software in order to enjoy the Casino on your mobile device or tablet. However, it is worth mentioning that Bet365 does offer specialized applications specifically designed for sports betting on these platforms.
Customer service
When using an online casino site, it is highly likely that at some point, users will encounter issues that need to be resolved or doubts that need clarification. Considering the large number of users and the complexity of gaming software, the need for efficient customer support arises on a daily basis. Consequently, it becomes essential for online casinos to provide effective assistance to their customers. Luckily, Bet365 casino excels in this aspect by offering top-notch customer service that is both professional and friendly, ensuring that users receive the assistance they need in a helpful manner.
We offer a variety of ways to make the most of our customer support services. One immediate option is to search for the specific information you need among the entries displayed on our comprehensive Guide page. These entries provide concise summaries of frequently asked questions that have been posed by players over time and are conveniently categorized according to the themes found on our website. When it comes to account management, deposits and withdrawals, login and identity verification, and other topics related to our wide range of available games, there are certainly many common queries that we can address on our own. In addition, the Guide page also provides a list of other contact methods, which are presented in no particular order, allowing you to choose the option that suits you best.
During registration, remember to include the selected numerical control code when sending the classic email. Instead of using an online form, you can directly send the email from your own mailbox to [email protected].
In this modern era, it's quite remarkable to note that there still exists an option to communicate through traditional means. Surprisingly, a physical address is available for correspondence via regular mail, allowing you to direct your letter to the Customer Services department at the English headquarters located in Stoke-on-Trent.
Should you find yourself inclined towards conversing with a live individual rather than resorting to written communication, it behooves you to reach out to an operator through the utilization of either of the two designated telephone numbers: 00800 12 365 365 or 00441782 684 656. It is worth noting that these numbers are at your disposal round the clock, encompassing a span of seven days each week.
In the end, when we find ourselves facing the screen, there is the possibility for us to engage in real-time conversations with a support representative via the live chat feature, which remains accessible around the clock, every day of the week.
